Job Description
Join our award-winning team as a Customer Service Representative and get paid daily! We're seeking energetic professionals to deliver exceptional support to our Nashville-based clients. This contract role offers the flexibility of daily pay while building valuable customer service experience.
Why Work With Us?
- Same-day pay options
- Comprehensive paid training
- Flexible scheduling
- Career advancement opportunities
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM systems with 99% accuracy
- Meet/exceed quality metrics (CSAT, FCR, AHT)
- Collaborate with team to improve service processes
- Adhere to compliance and security protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (required)
- 1+ years customer service experience (preferred)
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with high accuracy
- Proficient in CRM and ticketing systems
- Flexible availability including evenings/weekends
- Positive attitude under pressure
- Nashville residency required