Job Description
Join Tampa's fastest-growing customer service team with DAILY PAY and PAID TRAINING! ConnectCall Solutions is seeking passionate individuals to deliver exceptional support to our clients. No experience required – we invest in your success through comprehensive training programs. Enjoy flexible schedules, competitive benefits, and immediate pay opportunities. Your career in customer service starts here!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call times, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Reliable transportation to our Tampa facility
- Flexible availability including evenings/weekends
- Passion for helping others and problem-solving
- Must pass background check and drug screen