Job Description
Join our award-winning customer service team and get paid DAILY! We're hosting an exclusive hiring event for motivated Customer Service Representatives in Tampa, FL. Enjoy competitive pay, flexible scheduling, and the unique benefit of same-day pay through our partnership with DailyPay. No more waiting for payday – access your earnings immediately after each shift!
Why Work With Us?
- Immediate daily pay option (no fees)
- Comprehensive training and career growth
- Health benefits and 401(k) matching
- Modern, collaborative work environment
- Referral bonuses for top performers
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve billing, technical, and service inquiries efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics (CSAT, FCR, AHT)
- Participate in ongoing training and process improvements
- Uphold company brand standards in all communications
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong typing (40+ WPM) and computer proficiency
- Excellent verbal/written communication skills
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Availability to work evenings/weekends as needed
- Background check and drug screen required