Job Description
Join our exclusive hiring event for Customer Service Representatives across Milwaukee, WI and Florida! We're seeking passionate individuals to deliver exceptional customer experiences while building rewarding careers in a dynamic environment.
What We Offer:
- Competitive hourly pay ($18-$24)
- Comprehensive benefits package
- Clear career advancement paths
- Modern, supportive workplace culture
- Flexible scheduling options
Don't miss this opportunity to launch your customer service career with a leader in the industry!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and update CRM systems accurately
- Meet/exceed performance metrics for satisfaction and resolution rates
- Collaborate with team members to improve service quality
- Maintain deep product knowledge across service lines
- Proactively identify upsell opportunities
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience (fresh grads welcome)
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and emotional intelligence
- Proficient in MS Office and CRM platforms
- Ability to work flexible shifts including weekends
- Passion for helping others and driving positive outcomes