Job Description
Join our exclusive hiring event for Customer Service Representatives across North Carolina and New York! No experience required – we provide comprehensive training to launch your career.
ConnectCare Solutions is seeking motivated individuals to join our award-winning support teams in Charlotte, Raleigh, and New York City. This is your chance to interview directly with hiring managers and secure a position with competitive benefits and growth opportunities.
Why Join Us?
- Industry-leading starting pay
- 401k matching + health benefits
- Clear career advancement path
- Remote & hybrid options available
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems
- Collaborate with support teams to resolve complex issues
- Meet performance metrics for quality and speed
- Maintain product knowledge through continuous training
- Represent company values in all customer interactions
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication skills
- Ability to work flexible schedules
- Basic computer proficiency
- Customer-focused mindset
- Valid work authorization