Job Description
Join Austin's fastest-growing customer service team! We're immediately hiring motivated individuals for our downtown call center. Enjoy competitive pay, comprehensive benefits, and same-week start dates. No experience required – we provide full paid training. Apply today to launch your career in customer service with a company that invests in its people!
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and account-related issues
- Meet/exceed performance metrics (call volume, resolution time)
- Document interactions accurately in CRM systems
- Collaborate with team to improve service quality
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude under pressure
- No prior experience required
- Must pass background check