Job Description
Join our award-winning team as a Customer Service Representative in Louisville! We're hosting an exclusive hiring event for motivated individuals ready to launch their careers. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience? No problem! We provide paid training. Apply now and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document all interactions in CRM systems
- Meet performance metrics for response times
- Collaborate with team members to ensure customer satisfaction
- Process orders and service requests accurately
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Willingness to work flexible hours including weekends