Job Description
Join Oakland's premier call center at our exclusive hiring event! We're seeking motivated individuals with no prior experience to kickstart their customer service careers. Enjoy competitive pay, comprehensive training, and a supportive team environment. Perfect for recent graduates or career changers. Apply today and start your journey in one of California's most vibrant cities!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in call tracking software
- Meet/exceed performance metrics (call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and confidentiality standards
- Participate in ongoing training and skill development
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to Oakland facility
- Flexible availability including weekends if needed