Job Description
Join our award-winning call center team at ConnectCare Solutions! We're hosting a special hiring event for motivated individuals seeking no-experience-required careers in customer service. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a supportive environment. No prior experience needed – we provide paid training!
What we offer:
• $18-22/hour starting wage
• Medical, dental, and vision insurance
• Paid time off and holidays
• Career advancement programs
• Modern downtown San Diego location
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve inquiries using our proprietary CRM system
- Document interactions accurately in real-time
- Meet/exceed performance metrics (quality and speed)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development
- Uphold company values in all customer interactions
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Harbor Drive location
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- No experience required – training provided!