Job Description
Join our award-winning customer service team in Tampa! We're urgently hiring motivated individuals for full-time Customer Service Representative roles with comprehensive paid training. No experience necessary—just a passion for helping others and a commitment to excellence. Enjoy competitive pay, benefits, and career growth opportunities in a dynamic environment.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders, returns, and service requests
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics (CSAT, resolution time)
- Stay updated on product knowledge
- Escalate complex issues appropriately
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Problem-solving mindset
- Ability to work flexible hours
- Positive attitude and empathy
- U.S. work authorization required