Job Description
Transform your weekends into a rewarding career! ConnectHub Solutions is hosting an exclusive hiring event for Weekend Customer Service Representatives in San Jose. Join our award-winning call center team where your voice makes a difference. We offer competitive pay, flexible scheduling, and comprehensive training – no experience required!
Responsibilities
- Deliver exceptional customer support via inbound/outbound calls
- Resolve inquiries efficiently using CRM systems
- Meet performance metrics (call handling time, CSAT scores)
- Document interactions accurately in our database
- Collaborate with team members for seamless service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to work weekends & holidays
- Basic computer proficiency
- Customer service mindset
- Authorization to work in the US