Job Description
Join our award-winning team as a Customer Service Representative for our weekend shift positions in Colorado Springs! We're hosting a dedicated hiring event to fill multiple roles for motivated individuals who thrive in fast-paced environments. This position offers competitive pay, flexible scheduling, and opportunities for advancement.
Why Work With Us?
- Industry-leading training program
- Comprehensive benefits package (PTO, health insurance)
- Recognition programs for top performers
- Modern, collaborative workspace
Apply today and start your journey with a company that invests in its people!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and provide product information
- Maintain detailed customer records in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Meet/exceed quality and productivity metrics
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office and CRM software
- Ability to work flexible weekends (Sat/Sun)
- Strong attention to detail and organizational skills