Job Description
Join Omaha Connect Solutions as a Weekend Customer Service Representative and kickstart your career with paid training! We're seeking dedicated professionals to deliver exceptional support to our local clients during weekend shifts. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No prior experience required – we'll equip you with all the tools needed to succeed. Apply today and grow with us!
Responsibilities
- Handle inbound/outbound calls for local Omaha businesses
- Resolve customer inquiries with empathy and professionalism
- Document interactions accurately in CRM systems
- Meet weekly performance metrics for quality and efficiency
- Collaborate with cross-functional teams to improve service
- Participate in continuous training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible weekend schedule (Sat/Sun)
- Basic computer proficiency with Windows OS
- Customer service mindset with patience and adaptability
- Must pass background check and drug screening