Job Description
Join our award-winning call center team and experience the difference weekly pay makes! We're seeking motivated Customer Service Representatives in Columbus, Ohio to deliver exceptional client experiences. Enjoy immediate start, comprehensive training, and a supportive environment where your contributions are recognized weekly. No nights or weekends – enjoy work-life balance while making a real impact.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (quality, speed, adherence)
- Collaborate with team members to improve service delivery
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service/call center experience
- Strong communication and active listening skills
- Proficient with Windows OS and basic software
- Reliable transportation to our downtown Columbus location
- Ability to pass background check/drug screen
- Flexible schedule availability (M-F 8am-8pm)