Job Description
Join our award-winning customer service team in Tampa! We're seeking compassionate individuals to deliver exceptional support experiences. No experience required – we provide comprehensive paid training to build your skills in communication, problem-solving, and industry knowledge. Enjoy a supportive team environment with growth opportunities and competitive benefits.
What We Offer:
- 4-week paid training program
- Flexible day/night shift options
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM systems
- Collaborate with team members for seamless service
- Adhere to quality assurance standards
- Continuously improve product knowledge
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive problem-solving attitude
- Pass background/drug screening
- No prior experience required