Job Description
Join our dynamic team as a Customer Service Representative and kickstart your career with immediate opportunities! We're seeking passionate individuals to deliver exceptional support to our valued clients. Enjoy the stability of weekly pay, comprehensive training, and a supportive work environment. Perfect for those seeking a rewarding role with growth potential in Portland, Ohio.
Why You'll Love Working With Us:
- Weekly pay for immediate financial peace of mind
- Comprehensive paid training program
- Health, dental, and vision benefits after 60 days
- Opportunities for advancement and skill development
- Positive, collaborative team culture
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution
- Collaborate with team members to improve service processes
- Participate in ongoing training and coaching sessions
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Ability to type 35+ WPM with high accuracy
- Proficient in basic computer applications
- Positive attitude and resilience under pressure
- Flexibility to work occasional evenings/weekends