Job Description
Join our award-winning team as a Local Customer Service Representative in sunny Tampa, Florida! No experience? No problem! We provide comprehensive paid training to launch your career in customer service. Enjoy competitive pay, benefits, and a supportive work environment dedicated to your growth. Help our community thrive by delivering exceptional service to local residents.
Responsibilities
- Handle inbound/outbound calls and emails from local customers
- Resolve inquiries using company systems and resources
- Document interactions accurately in CRM databases
- Collaborate with team members to ensure seamless service
- Meet performance metrics for call quality and resolution time
- Participate in ongoing training and development programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Pass background and drug screening