Job Description
Join our dynamic team as a Customer Service Representative in Houston, TX! We're seeking passionate individuals to deliver exceptional customer experiences with immediate start and weekly pay. No experience necessary – full training provided! Enjoy a supportive environment with growth opportunities and competitive benefits.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues, product questions, and service concerns
- Document all interactions in CRM systems with precision
- Collaborate with departments to ensure seamless issue resolution
- Meet/exceed performance metrics for customer satisfaction
- Maintain product knowledge through ongoing training
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Detail-oriented with excellent organizational skills
- Positive attitude and team player mindset