Job Description
Join our award-winning team in Las Vegas as a Customer Service Representative! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive paid training, competitive benefits, and career growth opportunities in a vibrant city. If you're passionate about helping others and ready to launch your career, we want to hear from you!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet performance metrics including call handling time
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required – we train you!
- High school diploma or equivalent
- Strong communication and active listening skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening