Job Description
Join Elite Support Services as a Customer Service Representative and kickstart your career with our comprehensive paid training program! We're seeking motivated individuals in Florida and Virginia to deliver exceptional customer experiences with weekly paychecks. No prior experience required – we'll provide all the tools you need to succeed. Enjoy a supportive team environment, clear career advancement paths, and the flexibility of weekly direct deposits. Apply today and transform your future with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for call quality and resolution time
- Collaborate with team members to improve service processes
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Previous customer service experience preferred but not required
- Reliable high-speed internet and quiet workspace
- Flexibility to work rotating weekends and holidays
- Must pass background check and drug screening