Job Description
Join our award-winning team at Premier Solutions Group as a Customer Service Representative! We're hosting an exclusive hiring event for motivated individuals ready to launch their careers in customer support. This is your opportunity to work in a dynamic, growth-oriented environment where your voice matters. Enjoy competitive pay, comprehensive benefits, and a supportive culture designed to help you thrive.
Why Join Us?
• Industry-leading training program
• Clear career advancement paths
• Collaborative team atmosphere
• Health, dental, and vision benefits
• Paid time off and holiday pay
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics for quality and speed
- Identify opportunities to enhance customer experience
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service experience (entry-level welcome)
- Strong communication and active listening skills
- Proficiency with Microsoft Office and web-based tools
- Ability to multitask in a fast-paced environment
- Positive attitude with problem-solving mindset
- Reliable transportation and punctuality
- Must be available for evening/weekend shifts