Job Description
Join Omaha's Premier Customer Service Team!
We're hosting an exclusive hiring event for motivated individuals to join our dynamic call center in Omaha. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. No experience necessary – we provide paid training!
What We Offer:
- Starting salary up to $55,000/year
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team to improve service processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Customer service mindset (experience preferred but not required)
- Must pass background check and drug screen
- Availability to work flexible shifts including evenings/weekends