Customer Service Representative - Colorado Springs, CO (Paid Training)

Are you seeking a stable, rewarding career in Colorado Springs?

Apex Support Solutions is currently hiring Local Customer Service Representatives to join our elite support team. We are proud to offer comprehensive PAID TRAINING to all new hires, meaning no prior experience is required—just a willingness to learn and grow.

As a key member of our team, you will be the friendly face of our brand, handling client interactions with patience and professionalism. We prioritize employee growth and offer a culture of support and recognition.

Why Join Us?
• Paid Training Program: Start with a salary while you learn.
• Competitive Pay: Earn $18.00 - $24.00 per hour based on performance.
• Modern Work Environment: State-of-the-art facilities in the heart of Colorado Springs.
• Career Advancement: Clear paths to Team Lead and Management roles.

What You'll Do:

• Manage high-volume inbound and outbound customer calls and inquiries.
• Resolve customer issues efficiently while maintaining a positive brand image.
• Document customer interactions accurately in our CRM system.
• Identify opportunities to upsell products or services where appropriate.
• Collaborate with cross-functional teams to improve service protocols.

Requirements:

• Completion of our paid training program.
• High school diploma or GED equivalent.
• Strong verbal communication and active listening skills.
• Basic computer proficiency (Microsoft Office Suite).
• Reliable high-speed internet connection (for remote training or hybrid options).
• Ability to work flexible shifts, including weekends and holidays.

If you are ready to launch a career in customer service, apply today!