Job Description
Join our dynamic Fort Worth team and get paid DAILY for your hard work! ExpressCare Staffing is seeking enthusiastic Customer Service Representatives to provide exceptional support to our clients in the healthcare and retail sectors. Enjoy flexible shifts, competitive pay, and immediate compensation – no more waiting for bi-weekly checks!
We offer comprehensive training, a supportive work environment, and opportunities for advancement. If you're a people person with strong communication skills and want to maximize your earning potential with daily pay, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics including call handling time
- Adhere to company protocols and compliance standards
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong typing skills (30+ WPM)
- Proficiency with Microsoft Office and CRM software
- Excellent communication and problem-solving abilities
- Ability to work flexible shifts including weekends
- Positive attitude with customer-first mindset
- Must pass background check and drug screening