Job Description
Join our award-winning customer service team and get paid daily! We're seeking dynamic Customer Service Representatives in Los Angeles to deliver exceptional client experiences. Enjoy flexible scheduling, comprehensive benefits, and career growth opportunities in a fast-paced, supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues
- Document interactions in CRM systems with 100% accuracy
- Upsell products/services during customer interactions
- Collaborate with cross-functional teams to resolve complex issues
- Maintain customer satisfaction scores above 95%
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Proficiency in CRM platforms (Salesforce, Zendesk)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Spanish fluency required
- Pass background check and drug screening