Job Description
Join our exclusive hiring event for Customer Service Representatives offering daily pay in Philadelphia, PA! Global Support Solutions is seeking passionate individuals to deliver exceptional customer experiences with same-day compensation. Enjoy flexible hours and a supportive environment while building your career in one of America's top cities. Immediate openings available!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues efficiently using CRM systems and knowledge bases
- Process orders, returns, and payment transactions accurately
- Document interactions and maintain detailed case records
- Collaborate with team members to escalate complex issues
- Meet/exceed performance metrics for quality and speed
- Participate in ongoing training for product updates
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Valid U.S. work authorization
- Philadelphia residency preferred (not required)
- Spanish bilingualism a plus