Job Description
Join Louisville's Premier Customer Service Team with Daily Pay!
Are you ready to transform your career? CustomerFirst Solutions is seeking passionate Customer Service Representatives in Louisville, KY to deliver exceptional experiences. Enjoy the freedom of daily pay (no more waiting for payday!), comprehensive paid training, and a supportive environment where your growth matters. We're not just filling positions – we're building futures.
Why You'll Love Working With Us:
- Daily pay via instant transfer (get paid daily for your work!)
- Full paid training program – no experience required!
- Competitive hourly rates + performance bonuses
- Comprehensive benefits package (medical, dental, vision)
- Clear career advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve billing inquiries, account issues, and product questions
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality, speed, customer satisfaction)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development
- Maintain strict confidentiality of customer data
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 6 months customer service or call center experience
- Exceptional communication and active listening skills
- Strong problem-solving abilities and emotional intelligence
- Proficient with basic computer applications (MS Office)
- Reliable transportation to our Louisville office
- Ability to work flexible shifts including evenings/weekends