Job Description
Join our award-winning customer service team in Austin and enjoy the flexibility of daily pay! We're seeking passionate individuals to deliver exceptional support while receiving comprehensive paid training. No experience needed – we'll equip you with all skills needed to succeed. Work in a modern, collaborative environment with growth opportunities and competitive benefits.
Why You'll Love Working With Us:
- Same-day pay via our daily pay platform
- Comprehensive paid training program
- Health/dental/vision benefits after 60 days
- Clear career advancement path
- Modern downtown Austin office
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system accurately
- Meet/exceed performance metrics (CSAT, FCR)
- Collaborate with team to improve service quality
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude with customer-first mindset
- Reliable internet for remote training components
- Must pass background check and drug screen