Job Description
Join our Portland team and get paid DAILY for your work! LocalCare Solutions is seeking passionate Customer Service Representatives for our upcoming hiring event. Enjoy the stability of contract work with the flexibility of daily pay while serving our vibrant community.
We offer premium training, a supportive team environment, and the opportunity to make a real impact. Perfect for those seeking reliable income without waiting for weekly paychecks. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve billing, product, and service issues using our CRM system
- Document interactions accurately and maintain detailed customer records
- Collaborate with support teams to resolve complex escalations
- Meet performance metrics including call quality and resolution times
- Proactively identify process improvements to enhance customer satisfaction
Qualifications
- High school diploma or equivalent; college coursework a plus
- 6+ months customer service experience in fast-paced environments
- Exceptional communication and conflict resolution skills
- Proficiency with CRM software (Salesforce experience preferred)
- Type 40+ WPM with strong attention to detail
- Ability to work flexible hours including weekends
- Valid Oregon driver's license (for occasional field visits)