Job Description
Join our dynamic team as a Customer Service Representative and enjoy the flexibility of daily pay! We're hosting a exclusive hiring event for motivated professionals in Tampa, FL. No more waiting for biweekly checks – get paid daily for your exceptional service. We provide comprehensive training and a supportive environment to help you thrive. If you're passionate about customer satisfaction and want financial freedom, this is your opportunity!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics for resolution times and satisfaction
- Collaborate with team members to improve service processes
- Upsell products/services when appropriate
- Maintain detailed knowledge of company offerings
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Proficient with CRM software and MS Office
- Typing speed of 40+ WPM
- Positive attitude and resilience under pressure
- Valid Florida driver's license (if field support required)