Job Description
Are you looking for a job that pays Daily and offers Local opportunities? Apex Workforce Solutions is currently hosting a massive Hiring Event for our Austin, TX location. We are expanding our team and looking for driven individuals to join our Customer Service division.
Whether you are looking for a career in Austin, TX or interested in our growing network in Florida, we have positions available immediately. We prioritize local talent and offer flexible scheduling to fit your lifestyle.
Why Apply?
- Daily Pay Options: Get paid the very same day you work.
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
- Training Provided: No prior experience required; we teach you everything you need to know.
- Health Benefits: Medical, dental, and vision available for full-time employees.
Responsibilities
- Manage a high volume of inbound and outbound customer calls with a focus on resolution and satisfaction.
- Assist customers with inquiries regarding products, services, billing, and account information.
- Document all customer interactions and issue resolutions accurately in the CRM system.
- Identify customer needs and recommend appropriate solutions or escalate complex issues to supervisors.
- Maintain a professional and positive demeanor during high-pressure situations.
- Adhere to all call center scripts and quality assurance standards.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service or call center experience is a plus but not mandatory.
- Basic computer proficiency and typing skills (30+ WPM).
- Excellent verbal communication and active listening skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Reliable transportation and a stable work history.