Job Description
Join our award-winning team as a Customer Service Representative with daily pay options! We're seeking passionate individuals to deliver exceptional customer experiences in Austin, TX. No experience necessary—comprehensive paid training provided. Enjoy competitive hourly pay, flexible scheduling, and immediate access to your earnings through our daily pay platform.
What We Offer:
- Daily pay for hours worked
- Full-time benefits package
- 401(k) with company match
- Paid vacation and holidays
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Meet performance metrics including CSAT and AHT
- Collaborate with team members on complex cases
- Participate in ongoing training programs
- Uphold company standards and compliance policies
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Problem-solving aptitude
- Authorized to work in the US
- Pass background check/drug screen