Job Description
Join our award-winning customer service team at Apex Customer Solutions and enjoy the flexibility of daily pay! We're hosting an exclusive hiring event for motivated individuals in Raleigh, NC and Florida to fill immediate Customer Service Representative positions. Earn same-day pay for your work while delivering exceptional support to our Fortune 500 clients. No experience required – we provide comprehensive paid training and career growth opportunities. This is your chance to launch a rewarding career in customer service with immediate financial benefits.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (call quality, resolution time)
- Collaborate with support teams to escalate complex issues
- Maintain product knowledge through continuous training
- Provide feedback to improve customer experience
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to type 35+ WPM with accuracy
- Proficiency with basic computer applications
- Flexible schedule availability (including weekends)
- Customer service or call center experience preferred
- Problem-solving and conflict resolution abilities
- Reliable transportation to Raleigh/FL hiring event