Job Description
Join our award-winning customer service team in Washington, TX! We're seeking motivated individuals to provide exceptional support through inbound/outbound calls. Enjoy weekly pay, paid comprehensive training, and a supportive team environment. No prior experience required – we invest in your success!
Why Work With Us?
• Competitive hourly wages plus performance bonuses
• Flexible day/night shift options
• Comprehensive benefits package (medical/dental/vision)
• Career advancement opportunities
• Modern, high-tech call center facility
Responsibilities
- Handle 50-80 daily inbound/outbound customer calls
- Resolve billing inquiries, product questions, and service issues
- Document interactions accurately in CRM systems
- Meet/exceed quality and performance metrics
- Collaborate with team leads on complex cases
- Participate in ongoing training programs
- Maintain positive customer satisfaction scores
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (bilingual Spanish a plus)
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Pass background/drug screening
- Reliable transportation to Washington, TX facility