Job Description
Are you ready to start a rewarding career with immediate start dates and daily pay options? PDX Contact Solutions is seeking dedicated Customer Service Representatives to join our high-performing team in Portland, Oregon. We pride ourselves on delivering exceptional support to our clients and offering competitive benefits to our team members.
Whether you are an experienced professional or looking for your first role in the call center industry, we provide the training, mentorship, and stability you need to thrive. Join us today and get paid daily!
Why Apply?
- Daily Pay Option: Get paid every day to relieve financial stress.
- Immediate Start: Begin your journey as soon as today.
- Competitive Pay: Earn $18.00 - $26.00 per hour based on experience.
- Full Benefits: Medical, dental, and vision insurance available after 90 days.
- Work-Life Balance: Flexible scheduling options including evenings and weekends.
Responsibilities
- Handle inbound and outbound customer calls professionally and efficiently.
- Resolve customer inquiries, complaints, and technical issues with empathy and accuracy.
- Document all interactions and transactions accurately in the CRM system.
- Identify upsell and cross-sell opportunities within your product knowledge.
- Collaborate with team leads and supervisors to ensure high service standards.
- Stay updated on product knowledge, policy changes, and system updates.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED equivalent required.
- Excellent verbal communication and active listening skills.
- Ability to type at least 35 WPM.
- Proficiency with Windows and Microsoft Office Suite.
- Reliable internet connection and home office setup (if remote).
- Ability to work in a fast-paced, high-volume environment.