Job Description
Join Our Team as a Customer Service Representative in Los Angeles, CA!
We're seeking energetic individuals to deliver exceptional customer experiences with the flexibility of daily pay and immediate start opportunities. No waiting for paychecks—earn daily while supporting our valued clients!
Why Work With Us?
- Daily pay option available
- Full-time position with benefits
- Comprehensive paid training
- Modern, collaborative work environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and efficiency
- Resolve billing, product, and service issues on first contact
- Document interactions accurately in CRM systems
- Collaborate with support teams to escalate complex cases
- Meet/exceed performance metrics (CSAT, resolution rate)
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong typing skills (40+ WPM)
- Proficiency with CRM software (Salesforce, Zendesk)
- Excellent communication and problem-solving abilities
- Ability to work flexible shifts (including weekends)
- Clear background check and drug screen required