Job Description
Are you ready to jumpstart your career? Apex Support Solutions is seeking a dedicated Local Customer Service Representative in Oklahoma City. We pride ourselves on providing exceptional support to our clients and offer Immediate Start opportunities for qualified candidates.
Join our team and enjoy the benefits of Daily Pay options, competitive rates, and a supportive work environment. Whether you are an experienced professional or looking to break into the industry, we have a place for you.
Why Join Us?
- Get paid daily or weekly – choose your preference!
- No experience? No problem. We provide comprehensive training.
- Work in a modern, collaborative office environment in Oklahoma City.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer account information and maintain detailed records.
- Collaborate with the sales and technical teams to address complex customer needs.
- Identify opportunities to upsell products and services to existing clients.
- Stay updated on product knowledge and company policies.
Qualifications
- High school diploma or GED equivalent required.
- Proven experience in customer service or a related field is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Reliable internet connection and computer access (if remote role).