Job Description
Join our dynamic team as a Local Customer Service Representative and enjoy the flexibility of daily pay! We're seeking passionate individuals to deliver exceptional support to our Minneapolis community. This contract position offers immediate start and competitive compensation with weekly payouts. Enjoy a modern, collaborative environment where your skills make a direct impact. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex cases
- Meet/exceed quality and productivity metrics
- Provide proactive solutions to enhance customer satisfaction
- Participate in ongoing training to master product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong problem-solving and communication skills
- Ability to thrive in fast-paced environments
- Proficiency with CRM software and MS Office Suite
- Flexibility to work varied shifts including evenings/weekends
- Valid Minnesota driver's license for occasional off-site tasks
- Background check and drug screen required