Job Description
Join Capital Connect Solutions for an exclusive hiring event in Washington DC! We're seeking passionate individuals to join our award-winning customer service team. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic call center environment. Event Details:
• Date: October 28, 2023
• Time: 10 AM - 4 PM
• Location: 123 Constitution Ave NW, Washington DC
• On-site interviews and same-day offers available!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and billing
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics including quality and efficiency
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with high accuracy
- Proficient in Microsoft Office applications
- Flexibility to work evenings/weekends as needed
- Positive attitude and resilience in fast-paced environments