Job Description
Join our award-winning customer service team in Las Vegas! We're seeking motivated entry-level candidates for our paid training program designed to launch your career in customer support. No prior experience required – just your positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your growth is our priority.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and service requests
- Document interactions in CRM systems accurately
- Meet performance metrics for response time and resolution
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability
- Customer-focused mindset with patience
- Ability to work flexible shifts including weekends
- Pass background check and drug screening
- Valid work authorization for US employment
- Must be 18+ years of age