Job Description
Launch your career in customer service with our paid training program in Kansas City, MO! Global Support Solutions Inc. is seeking motivated individuals to join our dynamic team. No prior experience required—we provide comprehensive training to equip you with the skills needed to excel. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Join us in delivering exceptional service and growing professionally with one of Missouri's leading support providers.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently while maintaining a positive tone
- Document interactions accurately in our CRM system
- Collaborate with team members to address complex concerns
- Adhere to company protocols and service standards
- Continuously improve product knowledge through ongoing training
Qualifications
- High school diploma or equivalent required
- Excellent communication and active listening skills
- Strong problem-solving abilities and patience
- Basic computer proficiency and typing skills (30+ WPM)
- Ability to work in a fast-paced environment
- Must pass background check and drug screening
- Reliable transportation to our Kansas City location