Job Description
Join our dynamic team at Florida Careers Inc. and launch your customer service career! We're hosting a exclusive hiring event for motivated entry-level professionals in sunny Florida. As a Customer Service Representative, you'll be the face of our brand, delivering exceptional support to our diverse client base. Enjoy comprehensive training, a supportive work environment, and opportunities for growth. Why join us? Competitive pay, flexible scheduling options, and a chance to build your skills in one of Florida's fastest-growing industries. Apply today and take the first step toward a rewarding career!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve product/service issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to address complex customer needs
- Meet daily performance metrics including call volume and resolution rates
- Participate in ongoing training to enhance product knowledge
- Provide feedback to improve customer experience processes
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience (internships welcome!)
- Exceptional verbal/written communication skills
- Strong problem-solving abilities and patience
- Proficiency with basic computer applications
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and team-player mindset
- Must be authorized to work in the US