Job Description
Launch your career in customer service with CustomerFirst Solutions! We're seeking enthusiastic entry-level Customer Service Representatives in Seattle, WA and Virginia with comprehensive paid training. No experience required—just your passion for helping others!
What We Offer:
- Full-time position with competitive pay ($17-$22/hr)
- 4-week paid training program
- Health benefits, 401(k), and paid time off
- Career advancement opportunities
- Remote and hybrid work options
Join our award-winning team and become the voice of our brand!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve issues efficiently with empathy and professionalism
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and satisfaction
- Stay updated on product knowledge through ongoing training
- Identify opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to work in a fast-paced environment
- Basic computer proficiency and typing skills
- Customer service mindset with problem-solving aptitude
- Must be authorized to work in the US
- No prior experience necessary—training provided