Job Description
Join our exclusive hiring event for motivated individuals seeking entry-level customer service careers in New York! We're partnering with top employers to offer immediate opportunities for growth and competitive compensation. No prior experience required – we provide comprehensive training and career advancement paths.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response times
- Represent company values in all customer interactions
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Ability to work flexible hours (including weekends)
- Basic computer proficiency with MS Office
- Positive attitude and customer-first mindset
- Willingness to complete paid training program
- Reliable transportation to event location