Job Description
Join CustomerFirst Solutions' exclusive hiring event in San Antonio! We're seeking passionate Customer Service Representatives to join our award-winning team. Enjoy competitive pay, comprehensive benefits, and a supportive culture where your growth matters. This in-person event features on-the-spot interviews and same-day offers for qualified candidates. Bring your resume and enthusiasm – your next career move starts here!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and complaints with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Identify opportunities to improve customer experiences
- Meet/exceed performance metrics for quality and speed
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Spanish fluency highly valued
- Positive attitude and problem-solving mindset