Job Description
Join Georgia's premier customer service team at our exclusive hiring event! We're seeking passionate individuals to deliver exceptional support experiences for Fortune 500 clients. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in Atlanta's thriving business district. Bring your resume and enthusiasm – we're hiring on the spot!
Responsibilities
- Resolve customer inquiries via phone, email, and chat channels
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams to resolve complex issues
- Meet/exceed performance metrics for quality and efficiency
- Contribute to process improvement initiatives
- Maintain detailed knowledge of products/services
- Support training initiatives for new hires
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with CRM software (e.g., Salesforce, Zendesk)
- Ability to work flexible shifts including evenings/weekends
- Strong typing speed (40+ WPM)
- Positive attitude under pressure
- Georgia residency required