Job Description
Launch your customer service career at our exclusive hiring event! No experience required – we're seeking motivated individuals to join our dynamic team in Baltimore and Virginia. Enjoy competitive pay, comprehensive benefits, and paid training. This is your opportunity to grow with a leader in the industry.
What We Offer:
- Starting pay: $18-$24/hour + performance bonuses
- Health/dental/vision insurance after 90 days
- Tuition reimbursement and career advancement paths
- Flexible scheduling options
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and transactions accurately
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for call quality and resolution time
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – training provided
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and customer-first mindset
- Availability for full-time schedule including weekends