Job Description
Join Jacksonville's premier customer service team at our exclusive hiring event! Global Customer Solutions Inc. is seeking dynamic individuals to deliver exceptional experiences for Fortune 500 clients. Enjoy a modern downtown office, comprehensive benefits, and rapid career advancement in a supportive environment. No experience necessary – we provide full paid training!
Event Details: October 15, 2023 | 9 AM - 4 PM | 123 Harbor Drive, Jacksonville, FL 32202. Bring your resume and enthusiasm!
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries across multiple channels (phone, email, chat)
- Meet/exceed performance metrics (quality, speed, CSAT)
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in ongoing coaching and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Proficient with basic computer applications
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Jacksonville location
- Flexible availability (including weekends if needed)