Job Description
Join our award-winning team as a Customer Service Representative in Oklahoma City! We're seeking passionate individuals to deliver exceptional service to our local community. Enjoy competitive pay, comprehensive benefits, and immediate start opportunities. Perfect for those seeking stable career growth with flexible scheduling options. Apply today and become part of Oklahoma's leading service provider!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing issues and product/service concerns
- Process orders and update customer accounts
- Document interactions in CRM systems
- Collaborate with support teams for complex issues
- Maintain high customer satisfaction metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Proficient with Microsoft Office Suite
- Flexible availability including weekends
- Passion for helping local customers
- Basic typing speed of 40 WPM