Job Description
Are you ready to launch your career?
Apex Support Solutions is hosting a Hiring Event in Tampa, Florida! We are looking for enthusiastic individuals to join our growing Customer Service team. Whether you are an experienced professional or just starting out, this is your opportunity to connect with hiring managers directly and secure a position that offers growth and stability.
Why Join Us?
- Competitive hourly pay ($15 - $22/hr)
- Comprehensive benefits package
- Flexible scheduling options
- On-the-job training provided
Don't miss this chance to advance your career in a dynamic environment. Walk-ins are welcome!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a professional and empathetic tone.
- Resolve customer issues and complaints in a timely and effective manner.
- Process orders, returns, and exchanges accurately using internal CRM systems.
- Update customer records and maintain detailed documentation of interactions.
- Collaborate with team leads and cross-functional departments to ensure customer satisfaction.
- Identify opportunities to upsell products or services to existing clients.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficient in basic computer applications and typing.
- Must be available to work during peak business hours, including weekends and holidays.